Terms of Service — Nexvort

Last updated: January 2025

1. Acceptance of Terms

By accessing or using any Nexvort product or service, you agree to be bound by these Terms of Service. If you are using our services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these terms.

2. Services

Nexvort provides cloud-based business management software, including Nexvort Workforce (HR and payroll), Nexvort Aura (salon and beauty management), Nexvort One (ERP), Nexvort POS (point of sale), and related services. We reserve the right to modify or discontinue any service with reasonable notice.

3. Account Registration

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized use.

4. Subscription and Payment

Subscriptions are billed in advance on a monthly or annual basis.
Prices are in Saudi Riyals (SAR) and subject to applicable VAT as required by ZATCA.
You authorize us to charge your payment method for all fees incurred.
Fees are non-refundable except as required by Saudi Consumer Protection Law.
We will provide at least 30 days' notice before any price changes.

5. Your Data

You retain full ownership of all data you input into Nexvort products. We process this data solely to provide and improve our services on your behalf. Upon termination, you may export your data within 30 days. We will securely delete your data after that period unless legally required to retain it.

6. Acceptable Use

You agree not to:

Use our services for any unlawful purpose or in violation of Saudi law.
Attempt to gain unauthorized access to any system or network.
Reverse-engineer, decompile, or disassemble any part of our software.
Resell, sublicense, or transfer access to our services without written consent.
Upload or transmit harmful code, malware, or offensive content.

7. Intellectual Property

Nexvort and its licensors own all intellectual property rights in our products, services, and content. These Terms grant you a limited, non-exclusive, non-transferable license to use our services for your internal business purposes only.

8. Uptime and Support

We target 99.5% monthly uptime for our core services. Scheduled maintenance windows will be communicated in advance. Support is provided in Arabic and English during Saudi business hours, with critical-issue response available around the clock.

9. Confidentiality

Both parties agree to keep confidential any non-public information disclosed in connection with these terms. This obligation survives termination of your subscription.

10. Limitation of Liability

To the maximum extent permitted by Saudi law, Nexvort's total liability to you shall not exceed the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify Nexvort against any claims, losses, or expenses arising from your violation of these Terms or misuse of our services.

12. Termination

Either party may terminate the subscription at the end of any billing period. We may suspend or terminate your access immediately for material breach of these Terms, non-payment, or if required by law.

13. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be resolved exclusively in the competent courts of Riyadh, Saudi Arabia.

14. Changes to Terms

We may update these Terms periodically. We will notify you of material changes at least 30 days in advance via email or a notice in our platform. Continued use after the effective date constitutes acceptance.

15. Contact

For questions about these Terms, contact us at:
[email protected]